Learning how to fix roblox error code 264 same account is something almost every long-time player has to deal with at some point, and usually, it happens at the worst possible time. You're right in the middle of a massive trade, or you're about to win a round in BedWars, and suddenly—poof—the screen goes grey and that annoying little box pops up telling you that you've been disconnected because the "Same account launched from different device." It's frustrating, right? Especially when you know for a fact that you aren't sitting there with two computers trying to play at the same time.
The good news is that while this error looks like a major technical glitch or a sign that you've been hacked, it's often just a simple communication breakdown between your computer and the Roblox servers. In this guide, we're going to walk through exactly why this happens and, more importantly, how to get rid of it so you can get back to your games without any more interruptions.
What Exactly is Error Code 264?
Before we dive into the fixes, let's talk about what's actually going on. Roblox basically has a rule: one account, one session. They don't want people "multi-boxing" (playing on multiple windows at once) to farm items or currency, so their servers are constantly checking to see if your account is active anywhere else.
When you see error code 264, the server thinks you're trying to log in while you're already logged in somewhere else. Now, sometimes this is because you actually did leave the game open on your phone or tablet. But other times, it's just a "ghost" session. This happens when you close Roblox, but the server hasn't realized you're gone yet. It's like hanging up a phone, but the other person is still saying "Hello?" to an empty room.
The Most Effective Fix: Logging Out of All Sessions
If you want the "magic button" solution for how to fix roblox error code 264 same account, this is it. Roblox actually has a built-in feature that lets you kick everyone (including yourself) off your account from every single device in the world. This is great if you've left your account logged in at a friend's house or if the server is just being stubborn.
- First, open up your browser and head over to the Roblox website. Make sure you're logged in.
- Click on that Gear Icon in the top right corner and hit Settings.
- On the left-hand sidebar, you'll see a tab labeled Security. Click that.
- Scroll all the way down to the bottom of the page. You're looking for a button that says "Log Out of All Other Sessions."
- Click it. A little confirmation window will pop up—just hit "OK."
Once you do this, Roblox basically resets your active status. Even if there was a "ghost" version of you hanging out in a server somewhere, it's gone now. Give it about thirty seconds, then try launching your game again. Usually, this fixes the issue 90% of the time.
Checking Your Other Devices
We've all done it. You were playing Roblox on your phone while lying in bed, then you got up, walked over to your PC, and tried to join a game. If your phone app is still running in the background—even if the screen is off—Roblox might still count that as an active session.
Take a quick look around. Is your iPad still running Blox Fruits? Did you leave the Roblox app open on your Xbox? Sometimes, the simplest way how to fix roblox error code 264 same account is just to go to those other devices and manually close the app. Don't just minimize it; actually swipe it away or close the program entirely.
Roblox can be a bit sensitive about mobile sessions. If you have a weak Wi-Fi signal on your phone, the app might struggle to tell the server "Hey, I'm logging off now," which leaves your account stuck in limbo.
Clearing the Roblox Cache
If you've logged out of everything and you're still seeing the error, it might be because your computer is holding onto some old, corrupted data. This is called the "cache." Think of it like your computer's short-term memory. Sometimes it remembers things wrong, like thinking you're still in a game you left ten minutes ago.
To clear this out on a Windows PC, you'll want to follow these steps: 1. Press the Windows Key + R on your keyboard to open the Run box. 2. Type in %localappdata% and hit Enter. 3. Look for the folder named Roblox. 4. Inside that folder, you'll see a folder called Downloads and another one called Versions. You can actually just delete the whole Roblox folder here if you want a fresh start, but usually, deleting the temporary files inside is enough. 5. Don't worry, you aren't deleting your account or your items—those are stored on Roblox's servers. You're just forcing the app to re-download its basic files the next time you open it.
After you've cleared the cache, go ahead and restart your computer. It sounds like a cliché, but "turning it off and on again" really does fix a lot of communication errors between your PC and the Roblox servers.
Is Someone Else on Your Account?
This is the part that nobody likes to talk about, but it's important. If you keep getting the 264 error and you know you aren't logged in anywhere else, there is a chance someone else has your password.
If you suspect this is the case, don't panic. Here's what you should do immediately: * Change your password: Make it something strong that you don't use anywhere else. * Enable 2-Step Verification (2FA): If you haven't done this yet, do it right now. Go to Settings > Security and turn on Authenticator App or Email 2FA. This means even if someone has your password, they can't get in without a code from your phone or email. * Check your email: See if you've received any "New Login" notifications from Roblox that you didn't authorize.
Once you've updated your security, go back to that "Log Out of All Other Sessions" button we talked about earlier. This will boot the intruder off your account and they won't be able to get back in.
Browser Troubles and Extensions
Sometimes the issue isn't even with the Roblox app; it's with your browser. If you're using Chrome, Firefox, or Edge to launch games, you might have extensions that are interfering with how Roblox communicates.
Ad-blockers or "Roblox enhancement" extensions (like BTRoblox or RoPro) are usually great, but occasionally an update can cause them to glitch out. Try opening Roblox in an Incognito or Private window. If the error doesn't happen there, then one of your extensions is likely the culprit. You might need to disable them one by one to find the troublemaker.
Also, try clearing your browser's cookies. Roblox uses cookies to keep you logged in, and if those cookies get "stale" or corrupted, the server might get confused about how many sessions you actually have open.
When It's Not You, It's Them (Server Issues)
Finally, there are those rare days when Roblox is just breaking. We've all seen the memes when the servers go down for hours. Sometimes, error code 264 pops up because the Roblox backend is having a hiccup. If the servers are lagging, they might not register that you've left a game, keeping your "ghost" session active for way longer than usual.
You can check sites like Downdetector or the official Roblox Status page. If you see a giant spike in reports from other players, then you don't need to do anything. Just wait it out, grab a snack, and try again in half an hour. No amount of settings-tweaking will fix a problem on Roblox's end.
Wrapping Things Up
Figuring out how to fix roblox error code 264 same account mostly comes down to patience and a bit of digital house-cleaning. Start by logging out of all sessions—that's your heavy hitter. If that fails, check your physical devices and clear your cache. And if all else fails, take a look at your account security just to be safe.
Usually, within a few minutes of following these steps, you'll be back in your favorite experience, hopefully with no more "Same account" messages popping up to ruin your fun. Stay safe out there, and happy gaming!